Employer FAQ

What we offer

SelfcareHSA offers a wide variety of features to assist you and your employees to have an experience that builds confidence when planning for current and future healthcare needs. We offer a personable service, not only to you with a designated account representative, but to the employees that will receive guidance with resources as they navigate their HSA account.

Features

  • Quick and easy registration.
  • Upload and manage employees in a single step.
  • Simple contribution process with ability to set reoccurring contributions.
  • Ability to track and compare year to year employee enrollment.
  • Swift payment options through ACH.
  • Dedicated account representative.
  • Team of experts to assist your employees.
  • Built from the ground up with no third-party platforms. We’re nimble and responsive, we’re simple.

How to get started

  • Speak with a dedicated account representative to learn more about SelfcareHSA.
    Support@SelfcareHSA.com, or call at 866-HSA-SELF (866-472-7353)
    (Do not send confidential information via email)
  • Setup an info session and demo
  • Complete the company registration process
  • Register your company admin and enroll your employees
  • Let SelfcareHSA do the work!

Company Portal

  • Add or remove company admins
  • Enroll employees
  • Make employer and employee contributions
  • View contribution reports
  • View employee status and plan type
  • Generate reports and view annual comparisons of employee participation

FAQ

Will SelfcareHSA work with payroll vendors to process payroll deductions?

How do I get employees enrolled?

Who do I call if something goes wrong or I have questions?

What is the enrollment timeline?

What is SelfcareHSA routing number?

What will happen to an account if we cannot verify an employee's identification?

When can I start making contributions?

Will I have access to forms and support to assist my employees?

Is there a daily limit on funding contributions?

Will I need employee SSN to make contributions?

When will employees recieve debit cards?

Will employees be able to tell the difference between employer and employee contributions?

How do I make contributions to employee accounts?

What is an HSA?

When is an account considered open?

What and when should the employees expect to receive in the mail?

Can I update my employees' information through the enrollment template?

What is the time frame to get employees enrolled?